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RecallGazette

Vehicle problems, recalls & safety intelligence

BMW 1 Series M 2012–2014technical service bulletin

Bulletin 011314 · NHTSA communication 10148215 · issued Aug 1, 2014

Technical service bulletin
communication type
Equipment
component
2012–2014
model years
43
vehicle entries

Official summary

BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed th

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.