BMW i3 2014–2018 — technical service bulletin
Bulletin B621117 · NHTSA communication 10146767 · issued Sep 1, 2017
Technical service bulletin
communication type
Electrical System
component
2014–2018
model years
5
vehicle entries
Official summary
INSTRUMENT CLUSTER HAZES OVER. Customer notices a gray haze (shown below) on the instrument cluster face after: Instrument cluster was cleaned with a microfiber cloth. A film is removed from instrument cluster face after repair. Excessive electrostatic charging of the instrument cluster caused by faulty grounding inside the cluster between the circuit board and the display.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.