BMW 328I 2013–2018 — technical service bulletin
Bulletin B514616 · NHTSA communication 10146762 · issued Sep 1, 2017
Technical service bulletin
communication type
Latches/locks/linkages
component
2013–2018
model years
20
vehicle entries
Official summary
CREAKING NOISE FROM TAILGATE LOCK.. During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess friction caused by dust/dirt entry into the tailgate lock and on the striker.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.