BMW X5 2014–2017 — technical service bulletin
Bulletin B520716 · NHTSA communication 10146642 · issued Apr 1, 2017
Technical service bulletin
communication type
Equipment
component
2014–2017
model years
7
vehicle entries
Official summary
LOSS OF SEAT ADJUSTMENT CONTROL. What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.