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RecallGazette

Vehicle problems, recalls & safety intelligence

Jaguar XE 2017–2018technical service bulletin

Bulletin SSM73993 · NHTSA communication 10146243 · issued Jul 30, 2018

Technical service bulletin
communication type
Electrical System
component
2017–2018
model years
2
vehicle entries

Official summary

Issue: Reports have been received that when attempting to update control modules that are on the High Speed CAN network, SDD can fail to complete the software download and displays a on screen message 'A failure occurred - Error Code A02 = TX Timeout?.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.