Jeep Wrangler 2012–2014 — technical service bulletin
Bulletin 23-011-15 · NHTSA communication 10144848 · issued Mar 21, 2015
Technical service bulletin
communication type
Structure
component
2012–2014
model years
3
vehicle entries
Official summary
Tailgate Retaining Strap Over Extends And Breaks This bulletin involves painting and replacing both tailgate hinges and replacing the tailgate retaining strap. If damaged, it may also be necessary to replace the tailgate hinge covers and/or right side tail lamp as required. The tailgate retaining strap is damaged due to the tailgate hinge over extending. The retaining strap typically breaks at the body side of the retaining strap attachment. Tailgate hinge covers and/or tail lamp may also be damaged as a result of over extension.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.