RAM 3500 2013–2014 — technical service bulletin
Bulletin 21-013-15 · NHTSA communication 10144802 · issued Mar 3, 2015
Technical service bulletin
communication type
Engine
component
2013–2014
model years
4
vehicle entries
Official summary
Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission (sales code DF2) ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion (rolling garage shift). ? Transmission Oil Temperature light illuminatio
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.