Toyota Camry 2009–2011 — technical service bulletin
Bulletin ZJA_Toyota POL18 · NHTSA communication 10141614 · issued May 24, 2018
Technical service bulletin
communication type
Equipment
component
2009–2011
model years
5
vehicle entries
Official summary
Customer Support Program Bulletin: Toyota has received reports indicating that a combination of high humidity, high temperatures, and light intensity, may cause the surface of the Dashboard (Instrument Panel) in some of the subject vehicles to become cracked and/or sticky over time. The Dashboard (Instrument Panel) is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first). However, because we at Toyota care about each customer?s ownership experience, Toyota is now offering a voluntary Customer Support Program that applies to cracked and/or sticky
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.