Dodge Caravan 2011–2013 — technical service bulletin
Bulletin 17-003-13 · NHTSA communication 10138988 · issued Feb 8, 2013
Technical service bulletin
communication type
Suspension
component
2011–2013
model years
3
vehicle entries
Official summary
Noise From Rear Of Vehicle Over Uneven Surfaces At Low Speed This bulletin involves diagnosing a noise at the rear of the vehicle and if necessary, replacing the right and left rear shocks. The customer may experience a noise from the rear of the vehicle while driving over uneven surfaces at low speed.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.