RAM 1500 2017 — technical service bulletin
Bulletin 9003629 · NHTSA communication 10138873 · issued Jun 28, 2017
Technical service bulletin
communication type
Back Over Prevention
component
2017
model years
1
vehicle entries
Official summary
Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror (depending on vehicle content available), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. Updated cameras with part number 68274731AE will correct the
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.