Dodge Grand Caravan 2011–2014 — technical service bulletin
Bulletin 24-004-14 · NHTSA communication 10137041 · issued May 28, 2014
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2011–2014
model years
4
vehicle entries
Official summary
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: ? HVAC system intermittently blows cold regardless of blend door/temperature setting. Updating the HVAC software will correct this condition.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.