RAM 1500 2013 — technical service bulletin
Bulletin 08-008-14 · NHTSA communication 10136921 · issued Jan 24, 2014
Technical service bulletin
communication type
Equipment
component
2013
model years
5
vehicle entries
Official summary
RA2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.