Jaguar XE 2016–2018 — technical service bulletin
Bulletin SSM73789 · NHTSA communication 10134982 · issued Mar 9, 2018
Technical service bulletin
communication type
Engine and Engine Cooling
component
2016–2018
model years
5
vehicle entries
Official summary
Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.