Mazda MAZDA3 2014–2017 — technical service bulletin
Bulletin 09-032-17-3372 · NHTSA communication 10120374 · issued Jul 12, 2017
Technical service bulletin
communication type
Visibility
component
2014–2017
model years
4
vehicle entries
Official summary
Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? The window glass will not raise/lower. The window suddenly stops operating while being raised/lowered. The window glass gets stuck where it stopped operating or falls down in the door. This concern is caused by the window regulator cable end becoming disconnected from the fixing point due to improper caulking. The production facility has been improved to prevent the improper caulking of the window regulator cable.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.