Mazda CX-9 2007–2015 — technical service bulletin
Bulletin 02-008-17-3354 · NHTSA communication 10120365 · issued Jun 30, 2017
Technical service bulletin
communication type
Suspension
component
2007–2015
model years
9
vehicle entries
Official summary
Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate this concern, modified parts with improved oil sealing performance have been established as service parts.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.