Mazda CX-9 2016–2017 — technical service bulletin
Bulletin 09-034-17-3379 · NHTSA communication 10118465 · issued Aug 4, 2017
Technical service bulletin
communication type
Equipment
component
2016–2017
model years
2
vehicle entries
Official summary
Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display may return to normal after turning the ignition switch off, then on again. This concern may be caused by internal noise within the center display, which disturbs the integrated DC-DC converter and results in no power for the display. To eliminate this concern, the hardware for the center display has been modified.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.