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RecallGazette

Vehicle problems, recalls & safety intelligence

Chevrolet Avalanche 2011technical service bulletin

Bulletin PIT5124B · NHTSA communication 10113329 · issued Jan 12, 2017

Technical service bulletin
communication type
Equipment
component
2011
model years
10
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that within 10 seconds after startup the radio will mute and phone icon displays on the radio for up to 15 seconds and then returns back to normal operation. Technician will need to use the OnStar system to contact an OnStar advisor and request a full unit configuration. Technician will need to contact General Motors Technical Assistance Center if the concern is still present.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.