Toyota Highlander 2016 — technical service bulletin
Bulletin T-SB-0111-15 · NHTSA communication 10111493 · issued Nov 17, 2015
Technical service bulletin
communication type
Structure
component
2016
model years
2
vehicle entries
Official summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership"s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maint
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.