Ford Escape 2015–2017 — technical service bulletin
Bulletin SSM 46495 · NHTSA communication 10100517 · issued Mar 28, 2017
Technical service bulletin
communication type
Suspension
component
2015–2017
model years
6
vehicle entries
Official summary
Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making turns at low speeds. Suspect rear shock absorbers will compress 2-5 inches of travel before significant resistance is observed. If workshop manual (wsm), section 100-04 diagnostics indicate a rattle and/or clunking noise is coming from the rear shock absorber(s) then refer to wsm, section 204-02 and replace the rear shock absorber(s)as required. For claiming, u
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.