Mazda CX-5 2013–2015 — technical service bulletin
Bulletin 09-020-14-2913B · NHTSA communication 10098846 · issued Oct 31, 2014
Technical service bulletin
communication type
Electrical System
component
2013–2015
model years
9
vehicle entries
Official summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 10.854 or later). Navigation system freezes. Message waiting for valid gps signal is shown in the menu bar of navigation display for several minutes. Vehicle symbol is off road while driving / wrong position of vehicle on map. Map is rotating when vehicle is parked or while driving. Navigation screen don t appear after depressing navigation button. Then it does not recover by operating acc off to on position. Unexpected stopping voice control message, usually when starting the
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.