Jaguar XF 2006–2014 — technical service bulletin
Bulletin SSM71678 · NHTSA communication 10097444 · issued Feb 21, 2014
Technical service bulletin
communication type
Electrical System
component
2006–2014
model years
15
vehicle entries
Official summary
"issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. Cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's default values. This will result in no steering column movement."
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.