Mazda CX-5 2007–2014 — technical service bulletin
Bulletin 09-019-13-2805 · NHTSA communication 10097390 · issued Jun 14, 2013
Technical service bulletin
communication type
Equipment
component
2007–2014
model years
37
vehicle entries
Official summary
To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. Due to the complexity of software and hardware available on various cellular phones and cell phone provider networks, it is essential for customers to contact the mazda hands-free system customer care number at (800) 430-0153 or, for customers requiring additional resources, please direct them to www.mazdausa.com/bluetooth. Representatives of the customer care center are knowledgeable on verifying
Vehicles covered
- 2013 Mazda CX-5
- 2014 Mazda CX-5
- 2008 Mazda CX-7
- 2009 Mazda CX-7
- 2010 Mazda CX-7
- 2011 Mazda CX-7
- 2012 Mazda CX-7
- 2007 Mazda CX-9
- 2008 Mazda CX-9
- 2009 Mazda CX-9
- 2010 Mazda CX-9
- 2011 Mazda CX-9
- 2012 Mazda CX-9
- 2013 Mazda CX-9
- 2010 Mazda MAZDA3
- 2011 Mazda MAZDA3
- 2012 Mazda MAZDA3
- 2013 Mazda MAZDA3
- 2008 Mazda MAZDA5
- 2009 Mazda MAZDA5
- 2010 Mazda MAZDA5
- 2011 Mazda MAZDA5
- 2012 Mazda MAZDA5
- 2013 Mazda MAZDA5
- 2009 Mazda MAZDA6
- 2010 Mazda MAZDA6
- 2011 Mazda MAZDA6
- 2012 Mazda MAZDA6
- 2013 Mazda MAZDA6
- 2009 Mazda MX-5
- 2010 Mazda MX-5
- 2011 Mazda MX-5
- 2012 Mazda MX-5
- 2013 Mazda MX-5
- 2009 Mazda RX-8
- 2010 Mazda RX-8
- 2011 Mazda RX-8
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.