Mazda CX-5 2013–2014 — technical service bulletin
Bulletin 09-015-13-2797 · NHTSA communication 10097385 · issued May 7, 2013
Technical service bulletin
communication type
Equipment
component
2013–2014
model years
5
vehicle entries
Official summary
The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Tomtom navigation help desk at 866-486-6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern stan-dard time.note:one of the first steps for troubleshooting the navigation system is for the customer to call tomtom. If the tomtom call center cannot solve the customer s problem, they will provide a case number to the customer that can be referred to if needed. Service advisors should get this case number from the customer if the vehicle comes into the dealer for further diagno
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.