Kia Sorento 2016 — technical service bulletin
Bulletin PS390 · NHTSA communication 10092103 · issued Mar 11, 2015
Technical service bulletin
communication type
Suspension
component
2016
model years
1
vehicle entries
Official summary
"pitstop: creaking noise from front suspension - when diagnosing a customer complaint of a creaking or popping noise coming from the front suspension while accelerating or decelerating, inspect the two (2) rearmost sub-frame bolts (a) to verify the correct bolt was installed during assembly. The correct bolt should have a raised hexagonal crown and an irregularly-shaped flange (fig b). If the incorrect bolt is found to be installed, remove and replace using p/n 62492 c5000. "
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.