Mercedes-Benz E350 2011–2012 — technical service bulletin
Bulletin SB-2013010009 · NHTSA communication 10053536 · issued Aug 1, 2013
Technical service bulletin
communication type
Electrical System
component
2011–2012
model years
3
vehicle entries
Official summary
Mercedes: due to non corresponding to current production configuration, on some vehicles, manufacturer has updated the soft top control module software. Model 2011-2012 e350, 550. *pe
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.