2020 Tesla Model X suspension problems
37 owner complaints filed with NHTSA name the suspension on the 2020 Tesla Model X — 30% of all complaints for this model year.
What owners report
“When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.”
filed Mar 21, 2026
“I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However…”
filed Mar 5, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Suspension problems in other Model X years
| Year | Reports | Share |
|---|---|---|
| 2024 Model X | 3 | 12% |
| 2023 Model X | 4 | 2% |
| 2022 Model X | 9 | 7% |
| 2021 Model X | 6 | 15% |
| 2019 Model X | 26 | 26% |
| 2018 Model X | 37 | 20% |
| 2017 Model X | 59 | 22% |
| 2016 Model X | 150 | 34% |
Other reported problem areas on the 2020 Tesla Model X
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.