2024–2025 Kia Sportage, 2023–2025 Kia Sportage PHEV Recall: Due to a software error, the instrument panel screen may fail

NHTSA campaign 25V874000 · Trailer Hitches · filed Dec 17, 2025 · verified Jul 30, 2026

Units reported

Manufacturer

Kia America, Inc.

Risk

Crash / injury

Owner letters

Mailing began Feb 13, 2026

The defect

Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

The risk

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.

Affected vehicles

Make	Model	Model years
Kia	Sportage	2024, 2025
Kia	Sportage PHEV	2023, 2024, 2025

Related recalls

More Kia Sportage recalls

Other campaigns involving Kia vehicles

All Kia Sportage recalls → · All Kia recalls →

Source: NHTSA recall database, campaign 25V874000 (manufacturer number SC359). Data last verified Jul 30, 2026.