2027 Thomas Built Buses Saf-T-Liner C2, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley Recall: Wheel chair restraint retractor may not lock, preventing the wheelchair…

NHTSA campaign 25V850000 · Equipment Adaptive/mobility · filed Dec 9, 2025 · verified Sep 13, 2026

Units reported

Manufacturer

Daimler Trucks North America, LLC

Risk

Crash / injury

Owner letters

Mailing began Feb 5, 2026

The defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

The risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

Affected vehicles

Make	Model	Model years
Thomas Built Buses	Saf-T-Liner C2	2027
Thomas Built Buses	Saf-T-Liner C2 Jouley	2026

Related recalls

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Other campaigns involving Thomas Built Buses vehicles

All Thomas Built Buses Saf-T-Liner C2 recalls → · All Thomas Built Buses recalls →

Source: NHTSA recall database, campaign 25V850000 (manufacturer number F1028). Data last verified Sep 13, 2026.