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2023–2025 Jeep Wrangler 4XE Recall: A software error in an over-the-air (OTA) update may result in a loss of…

NHTSA campaign 25V710000 · Electrical System · filed Oct 17, 2025 · verified Jul 30, 2026

Units reported
24K
Manufacturer
Chrysler (FCA US, LLC)
Risk
Crash / injury
Owner letters
Interim notice Nov 20, 2025

The defect

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

Affected vehicles

MakeModelModel years
JeepWrangler 4XE2023, 2024, 2025

Related recalls

All Jeep Wrangler 4XE recalls → · All Jeep recalls →

Source: NHTSA recall database, campaign 25V710000 (manufacturer number A7C). Data last verified Jul 30, 2026.