2025 Ford Explorer Hybrid, 2024–2026 Lincoln Nautilus Hybrid Recall: A software error may prevent the vehicle from emitting the pedestrian…
NHTSA campaign 25V691000 · Forward Collision Avoidance · filed Oct 10, 2025 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
The risk
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Ford | Explorer Hybrid | 2025 |
| Lincoln | Nautilus Hybrid | 2024, 2025, 2026 |
Related recalls
More Ford Explorer Hybrid recalls
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 25V691000 (manufacturer number 25SA2). Data last verified Jul 30, 2026.