2021–2025 Ford Mustang Mach E Recall: In the event of a low battery charge, the electronic door latches may…
NHTSA campaign 25V404000 · Electrical System · filed Jun 13, 2025 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Affected vehicles
Related recalls
More Ford Mustang Mach E recalls
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- 2025–2026 Ford Mustang Mach E — Light Driver Control Module B (LDCMB) may fail, preventing…
- 2022–2026 Ford F-150 Lightning BEV and 2 other models — Integrated park module may fail to lock into the park…
- 2025 Ford Mustang and 2 other models — LED Driver Modules may contain a burnt diode, which can…
- 2021 Ford Mustang Mach E — An Over-The-Air (OTA) update to the Anti-lock Braking…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 25V404000 (manufacturer number 25S65). Data last verified Jul 30, 2026.