2024 Lincoln Nautilus Recall: Multimedia module software may cause the panoramic and center displays to…
NHTSA campaign 25V337000 · Equipment · filed May 23, 2025 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
The risk
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Affected vehicles
Related recalls
More Lincoln Nautilus recalls
- 2019 Ford Mustang and 2 other models — At vehicle start-up, the Instrument Panel Cluster Assembly…
- 2019 Lincoln Nautilus — Lane center assist system may not adequately detect if a…
- 2025 Ford Explorer and 3 other models — Image Processing Module A (IPMA) may experience multiple…
- 2025 Ford Bronco and 8 other models — Exhaust gas recirculation (EGR) valve may fail, resulting…
- 2024–2025 Lincoln Nautilus — Window automatic reversal system may not react correctly…
Other campaigns involving Lincoln vehicles
- 2026–2027 Ford Explorer and 1 other model — An unoccupied driver's seat may recline unintentionally…
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2025–2027 Ford Explorer Hybrid and 1 other model — A software error may prevent the vehicle from making the…
Source: NHTSA recall database, campaign 25V337000 (manufacturer number 25C21). Data last verified Jul 30, 2026.