2024–2025 Volkswagen Atlas, 2024–2025 Volkswagen Atlas Cross Sport Recall: A software error may cause the rearview camera image to become distorted…
NHTSA campaign 25V334000 · Back Over Prevention · filed May 21, 2025 · verified Jul 30, 2026
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Atlas | 2024, 2025 |
| Volkswagen | Atlas Cross Sport | 2024, 2025 |
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Other campaigns involving Volkswagen vehicles
Source: NHTSA recall database, campaign 25V334000 (manufacturer number 91QE). Data last verified Jul 30, 2026.