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2022–2024 Mercedes-Benz EQB 250, 2025 Mercedes-Benz EQB 250+, 2022–2024 Mercedes-Benz EQB 300 4MATIC and 1 other model Recall: High voltage battery may fail internally and lead to a vehicle fire while…

NHTSA campaign 25V050000 · Electrical System · filed Feb 7, 2025 · verified Jul 30, 2026

Units reported
12K
Manufacturer
Mercedes-Benz USA, LLC
Risk
Fire
Owner letters
Mailing began May 22, 2025

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

The risk

A vehicle fire while parked or driving can increase the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Related recalls

All Mercedes-Benz EQB 250 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 25V050000 (manufacturer number 2025040005). Data last verified Jul 30, 2026.