2024–2025 GEM E2, 2024–2025 GEM E4, 2024–2025 GEM E6 and 1 other model Recall: Mounting screws between the ball joint and the hub strut may have been…
NHTSA campaign 24V971000 · Wheels · filed Dec 26, 2024 · verified Jul 30, 2026
The defect
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
Related recalls
More GEM E2 recalls
- 2022–2025 GEM E2 and 3 other models — Retaining fasteners between the ball joint and the hub…
- 2011–2016 GEM E2 and 2 other models — Lower main frame tube may crack which can result in failure…
- 2016–2017 GEM E2 and 3 other models — Drive mode switch can send an incorrect signal, causing the…
- 2016–2017 GEM E2 and 3 other models — Lug nuts on the front wheels may loosen, potentially…
- 2016–2017 GEM E2 and 3 other models — Drive mode switch can send an incorrect signal, causing the…
Other campaigns involving GEM vehicles
Source: NHTSA recall database, campaign 24V971000. Data last verified Jul 30, 2026.