2023–2024 Rich Speciality Trailers Office, 2023–2024 Rich Speciality Trailers Sanitation Recall: Air conditioner soft start device may fail and overheat
NHTSA campaign 24V902000 · Equipment · filed Nov 29, 2024 · verified Jul 30, 2026
The defect
Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
The risk
An air conditioner soft start device that overheats increases the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Rich Speciality Trailers | Office | 2023, 2024 |
| Rich Speciality Trailers | Sanitation | 2023, 2024 |
Related recalls
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All Rich Speciality Trailers Office recalls → · All Rich Speciality Trailers recalls →
Source: NHTSA recall database, campaign 24V902000. Data last verified Jul 30, 2026.