2022–2023 Chevrolet Express, 2022–2023 GMC Savana Recall: Incorrect software in the transmission control module (TCM) may result in…
NHTSA campaign 24V839000 · Power Train · filed Nov 7, 2024 · verified Jul 30, 2026
The defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
The risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Chevrolet Express recalls
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Other campaigns involving Chevrolet vehicles
- 2018 Chevrolet Silverado 1500 and 5 other models — Left-side or right-side roof rail air bag (RRAB) inflator…
- 2025–2026 Cadillac Escalade and 5 other models — Incorrect bolts may have been installed on the left and…
- 2015–2026 Cadillac Escalade and 8 other models — A component missing from the drivetrain transfer case may…
Source: NHTSA recall database, campaign 24V839000 (manufacturer number N242471620). Data last verified Jul 30, 2026.