2024–2025 Kia EV9 Recall: Due to a software error, the instrument panel screen may fail
NHTSA campaign 24V757000 · Electrical System · filed Oct 10, 2024 · verified Jul 30, 2026
The defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
Related recalls
More Kia EV9 recalls
- 2022–2024 Kia EV6 and 1 other model — High voltage battery cells may contain misaligned…
- 2026 Kia Carnival and 10 other models — Due to a software error, the instrument panel display may…
- 2025 Kia EV9 — Rear gear drive unit (GDU) motor shaft may have been…
- 2024–2025 Kia EV9 — Second- and third-row seat mounting bolts may be missing
- 2024 Kia EV9 — A software error may cause the remote smart parking assist…
Other campaigns involving Kia vehicles
Source: NHTSA recall database, campaign 24V757000 (manufacturer number SC326). Data last verified Jul 30, 2026.