2024 RAM Promaster BEV Recall: Incorrect software in the motor control processor module (MCPA) may cause…
NHTSA campaign 24V715000 · Electrical System · filed Sep 26, 2024 · verified Jul 30, 2026
The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| RAM | Promaster BEV | 2024 |
Related recalls
Other campaigns involving RAM vehicles
Source: NHTSA recall database, campaign 24V715000 (manufacturer number 99B). Data last verified Jul 30, 2026.