2019–2020 Motiv E-450 BEV Chassis, 2017–2018 Motiv E-450 Chassis, 2020–2023 Motiv F-53 BEV Chassis and 2 other models Recall: Wiring harness may be missing a heat shrink insulator and retention clip

The defect

Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.

The risk

A loss of drive power increases the risk of a crash.

The fix — what to do

Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.