2024 Ford Explorer Recall: 12-Volt battery cable may chafe against the Belt-integrated Starter…
NHTSA campaign 24V685000 · Hybrid Propulsion System · filed Sep 13, 2024 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
The risk
A short circuit increases the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Ford Explorer recalls
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- 2016–2019 Ford Explorer — Roof rail covers may come loose and detach from the vehicle
- 2020–2026 Ford Explorer and 1 other model — Switch for the easy-entry second-row outer seats may bind…
- 2018–2021 Ford Expedition and 4 other models — Transmission park pawl may engage while the vehicle is in…
- 2024 Ford Explorer — An unintentional powertrain control module (PCM) reset may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 24V685000 (manufacturer number 24S61). Data last verified Jul 30, 2026.