2019–2021 Chrysler Pacifica Plug-In Hybrid Recall: Battery pack may cause a vehicle fire when parked, even with the ignition…
NHTSA campaign 24V538000 · Hybrid Propulsion System · filed Jul 18, 2024 · verified Jul 30, 2026
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Chrysler | Pacifica Plug-In Hybrid | 2019, 2020, 2021 |
Related recalls
More Chrysler Pacifica Plug-In Hybrid recalls
- 2025 Chrysler Pacifica Plug-In Hybrid — Bolts securing the front brake caliper bracket may not be…
- 2017–2018 Chrysler Pacifica Plug-In Hybrid — Battery pack may cause a vehicle fire when parked, even…
- 2017–2018 Chrysler Pacifica Plug-In Hybrid — A vehicle fire can occur when parked, even with the…
- 2017–2020 Chrysler Pacifica Plug-In Hybrid — 12 volt isolator post located behind the driver's seat may…
- 2018 Chrysler Pacifica and 1 other model — Right front lower control arm may separate from the…
Other campaigns involving Chrysler vehicles
All Chrysler Pacifica Plug-In Hybrid recalls → · All Chrysler recalls →
Source: NHTSA recall database, campaign 24V538000 (manufacturer number 72B). Data last verified Jul 30, 2026.