2021–2023 Chrysler Pacifica, 2022 Chrysler Voyager, 2021–2022 Dodge Durango and 8 other models Recall: Radio software may prevent the rearview image from displaying
NHTSA campaign 24V436000 · Back Over Prevention · filed Jun 13, 2024 · verified Sep 13, 2026
The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
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- 2023–2026 Chrysler Pacifica and 1 other model — Spring inside the front seat harness connector may contact…
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Other campaigns involving Chrysler vehicles
Source: NHTSA recall database, campaign 24V436000 (manufacturer number 66B, 79B). Data last verified Sep 13, 2026.