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2021–2024 RAM Promaster Recall: Vehicles are missing a side door beam, and the tire placard contains…

NHTSA campaign 24V416000 · Structure · filed Jun 6, 2024 · verified Jul 30, 2026

Units reported
266
Manufacturer
Chrysler (FCA US, LLC)
Risk
Crash / injury
Owner letters
Mailing began Aug 1, 2024

The defect

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

The risk

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
RAMPromaster2021, 2022, 2023, 2024

Related recalls

All RAM Promaster recalls → · All RAM recalls →

Source: NHTSA recall database, campaign 24V416000 (manufacturer number 53B). Data last verified Jul 30, 2026.