2023 Tesla Model S, 2023 Tesla Model X, 2023 Tesla Model Y Recall: Software instability may prevent the rearview camera image from displaying
NHTSA campaign 24V035000 · Back Over Prevention · filed Jan 22, 2024 · verified Jul 30, 2026
The defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
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Other campaigns involving Tesla vehicles
Source: NHTSA recall database, campaign 24V035000 (manufacturer number SB-24-00-002). Data last verified Jul 30, 2026.