2022–2024 Mercedes-Benz Tourrider Business, 2022–2024 Mercedes-Benz Tourrider Premium Recall: 120-Volt passenger outlets may not be secured properly, allowing them to…
NHTSA campaign 23V893000 · Equipment · filed Dec 22, 2023 · verified Jul 30, 2026
The defect
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
The risk
A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Tourrider Business | 2022, 2023, 2024 |
| Mercedes-Benz | Tourrider Premium | 2022, 2023, 2024 |
Related recalls
More Mercedes-Benz Tourrider Business recalls
- 2026 Mercedes-Benz Tourrider Business and 1 other model — Door control valve may not release the self holding…
- 2022–2025 Mercedes-Benz Tourrider Business and 1 other model — Fixate stop bracket on the driver's seat backrest may not…
- 2022–2024 Mercedes-Benz Tourrider Business and 1 other model — Roof hatch handle may break
- 2022–2024 Mercedes-Benz Tourrider Business and 1 other model — Outer barrier may deploy unexpectedly
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Tourrider Business recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 23V893000 (manufacturer number 54.10T23277A). Data last verified Jul 30, 2026.