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2024–2025 Thomas Built Buses Saf-T-Liner C2, 2024 Thomas Built Buses Saf-T-Liner C2 Jouley Recall: A rear interior joint between the bulkhead and window panel may have been…

NHTSA campaign 23V843000 · Structure · filed Dec 13, 2023 · verified Jul 30, 2026

Units reported
321
Manufacturer
Daimler Trucks North America, LLC
Risk
Crash / injury
Owner letters
Mailing began Jan 26, 2024

The defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

The risk

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Thomas Built Buses Saf-T-Liner C2 recalls → · All Thomas Built Buses recalls →

Source: NHTSA recall database, campaign 23V843000 (manufacturer number FL986). Data last verified Jul 30, 2026.