2024 Buick Encore GX, 2024 Buick Envista, 2024 Chevrolet Trax Recall: Software in the Virtual Cockpit Unit Module (VCU) may cause the instrument…
NHTSA campaign 23V744000 · Electrical System · filed Nov 6, 2023 · verified Jul 30, 2026
The defect
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
The risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Buick Encore GX recalls
Other campaigns involving Buick vehicles
Source: NHTSA recall database, campaign 23V744000 (manufacturer number A232424320). Data last verified Jul 30, 2026.