2015–2019 Kia Soul EV Recall: Parking mechanism may be damaged, which can result in unintended vehicle…
NHTSA campaign 23V724000 · Electrical System · filed Oct 26, 2023 · verified Jul 30, 2026
The defect
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Kia Soul EV recalls
- 2015–2019 Kia Soul EV — High-voltage battery pack may experience an electrical…
- 2017–2018 Kia Forte and 4 other models — Air Bag Control Unit (ACU) cover may contact a memory chip…
- 2015–2016 Kia Soul EV — Parking mechanism may become damaged if the driver moves…
- 2014–2016 Kia Soul and 1 other model — Pinion plug may allow the pinion gear to separate from the…
Other campaigns involving Kia vehicles
Source: NHTSA recall database, campaign 23V724000 (manufacturer number SC287). Data last verified Jul 30, 2026.