2024 Mazda CX-90 Recall: Due to a software error, the engine and electric motor may shut down…
NHTSA campaign 23V719000 · Power Train · filed Oct 26, 2023 · verified Jul 30, 2026
The defect
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Mazda CX-90 recalls
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- 2025 Mazda CX-70 and 1 other model — Powertrain control module (PCM) and engine control modules…
- 2025 Mazda CX-70 and 1 other model — Improper inverter software may cause the malfunction…
- 2025 Mazda CX-70 and 1 other model — During vehicle startup, the defroster, seat belt warning…
- 2024 Mazda CX-90 — Engine may not restart after the idling stop feature…
Other campaigns involving Mazda vehicles
Source: NHTSA recall database, campaign 23V719000 (manufacturer number 6323J). Data last verified Jul 30, 2026.